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GSU Library Electronic Resources Access Troubleshooting  

Assistance for access issues with library Electronic resources.
Last Updated: Nov 9, 2017 URL: Print Guide RSS Updates
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The GSU Library is committed to helping students; faculty and staff have complete access to the library electronic resources both on and off campus.

Off-Campus Access is avialable only for GSU Faculty, Staff and currenlty Registered Students.


Forgotten username/password contact the GSU main Help Desk at or 708.534.HELP(4357)







1. What does this Check GSU Library  mean?

       Clicking  the GSU icon does not guarantee that access is available. GSU Library may or may not have access. If you feel that there is an error please submit a support request. click here

2. How can I request an resources that not available at GSU Library?

      GSU faculty, staff and currently registered students can submit an InterLibrary Loan request for electronic resources click here

3. Can I access electronic resources off-campus?

      All GSU faculty, staff and currently registered student can access electronic resources off campus. 

4. What login information is needed for off-campus?

      All GSU faculty, staff and currently registered student will use their GSU credentials(same as your email login)  for off-campus access. 

5. I don't remember my username/password, How can I reset it.

      To recall your username or rest your password you will need to contact the GSU Help Desk at 708.534. HELP(4957) or by email


GSU Library Electronic Resource Support Contact

Email us:

Submit a support request click here

You can also search for answers to your problems by looking through the support documentation in our Knowledge Base (under construction)

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